Apparently, I’m fine. If you have any questions, please contact us at 1-800-767-9101. The refrigerator’s model and serial number are located inside the fresh food compartment. If the serial number falls in the range of. This is just one of those things to look for periodically and be aware of. Norcold determined that certain gas valves were exhibiting low flow and adjustments were being made to an unused connection on the propane gas valve of these refrigerators. If detected, it would cut off power to the refrigerator control board and shut down the fridge automatically. Contact your dealer, a Norcold authorized service center or Norcold’s Recall Center at. IMPORTANT: Some of the involved refrigerators may be in your vehicle inventory. This photo shows the boiler housing after the Norcold Recall insulation has been reinstalled on an early 1210 model (c2006). Unplug the refrigerator through the service vent on the outside of the vehicle. By lylefikse, January 4, 2015 in Electrical. 1200, 1201, 1210 and 1211, 4 door refrigerators with cooling unit serial numbers ranging from 700000 to 13085759. The recall had already been done, however there was some kind of control board thing they did on it for me. Quite simply the most convenient and reliable RV refrigerator in America. Contact a servicing Dealer/Service Center to arrange a service date soon. Norcold Norcold 1210 Refrigerator (4-door unit without ice maker) 12 cubic ft. $4,761.51 $3,704.81 (You save $1,056.70) SKU: 1210 Condition: New Availability: This is a special order part with a lead time of approximately 4-6 weeks. I took a peek online to see if any of the Norcold 1210 door gaskets - iRV2 Forums norcold 4/11/2016 parts list 1210 series gas electric models panel type doors 1210 1210c 1210im1210acimd 1210imc 1210imd 1210impfs 1211im 1211imc 1210acss wrap type doors 1210bk 1210imbk 1210imbkd 1210imss 1210imcss 1210imssd 1210imcssd 1210ss 1211imss 1211imwpm 1211wpm model identificaton codes The only REAL fix would be to replace the cooling unit – or worse, get a new fridge. They said this is quite common and is a warranty item. The only solution, if it trips, is a cooling unit replacement or a new fridge. Both of them are highly flammable. Propane gas escaping next to a heat source means high risk of fire. Followers 2. To identify if a refrigerator requires corrective action, verify the refrigerator model and the serial number as referenced above. recall notice to all owners of a number of the company’s refrigerator models in regard to an issue with the cooling unit that could lead to hazardous fire Any suggestions welcome …. You are prohibited from selling a product which has been identified by this corrective action campaign unless the product has first received the specified corrective action. Immediately switch your refrigerator’s controls to AC power (or DC power, if available, while in transit). These are hard to get! Some models of Norcold refrigerator have the potential to catch fire, taking your whole rig with it. So, I thought I’d look into it myself. ARPrv's wiring diagram for Norcold 1200 with this box shows the 12v yellow wire from the ARP to the recall box 12v+ IN. My first reaction: “Ah crap. Norcold 1210 Reading No AC On Panel Sign in to follow this . Refrigerator model and serial numbers can be viewed by looking on the inside right of your refrigerator cabinet. Owners of recalled refrigerators should NOT operate their refrigerator until it can be professionally repaired by your dealer or a Norcold authorized service center. I'm an avid lover of going camping and traveling in our Holiday Rambler Vacationer motorhome. Yeah… me, too. Most likely because the cooling unit is being taxed a little harder to cool the larger volume of space. The refrigerator’s serial number is located inside the fresh food compartment. I wonder if my problem could be the Norcold Recall box on the unit. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, Norcold Refrigerator Recall: What You Need To Know, I'm not a full-timer. Having the Norcold high temperature safety switch (recall HTS) installed and functioning properly is something that is federally mandated and you run the risk of a fire if ignored or bypassed. The 1210 AC series cools only on AC power. I'm told by norcold that I need the shim/seal replaced. Of course, I have the 1200LRIM and the serial number is in range. (3) 3 product ratings - NORCOLD 633299 2-Way Optical Control Board Kit, For 1200 Series Refrigerator The most disappointing fact about this Norcold recall is that they can't seem to find the end of it. JerArdra, from the RVForum, also posted a rather ingenious hack where he installed a smoke alarm and fire extinguisher specific to his refrigerator. Click here to check it out. Norcold, Inc. These refrigerators were mostly installed in, but limited to vehicle models from 1999 to 2000. For example, a 121XIMSS has a factory installed Please contact Norcold’s Recall Center at 1-800-444-7210 (Option 1) with any questions. We appreciate any assistance you could provide to help us notify the owners of vehicles built during this time frame. I purchased a brand new model 1210IM in July, 2010 and it was included in the recall in September. It is also a one-way shutdown, meaning that you can’t turn it back on. Got a Norcold refrigerator inside your RV? If it is a Norcold 1200, 1201, 1210 and 1211 model, go to step 2. Just had a new Norcold refrigerator insatalled 8- 22- 18 After hour of installation time, our repaireman turns it on and it doesn’t work, And Norcold is giving my RV repair cost. This unused connection may have been loosened during the manufacturing testing process. Even if your refrigerator was repaired as part of a previous recall, it is necessary to have it repaired again to minimize the risk of injury or death due to fire. Purpose: This service bulletin is intended to provide safe procedures and troubleshooting steps that provide diagnostic procedures to aide This is a bad habit, if there is a failure of the fridge and one bypasses the recall, or turns off the ARP Control, a dangerous situation may occur. If you ever smell any ammonia, shut down the refrigerator and seek immediate service. This image is of a letter from Norcold which describes the Norcold 1200 series recall kit function. We appreciate your cooperation and assistance in conducting this safety recall. www.norcold.com Product Bulletin Red; 12V from coach battery / LIMIT_IN LIMIT_OUT Models Affected: 1200 and/or 1210 model refrigerators fitted with a field or factory installed HTS (High Temperature Sensor). This notice is in accordance with requirements of the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act. Identify and write down the refrigerator model. Use HVAC aluminum tape to re-attach the insulation on the older foil type boiler housing. I'm wiring in my new ARP 2.1 with fan control into a new Norcold 1210 that has the recall high temperature box pre-installed by Norcold next to the control box. She also links out to a bunch of forum discussions on the issue. Recalls 08E-030, 09E-026 and 09E-027 involved the installation of a thermal switch on the cooling units manufactured from December 1996 through December 2002. However, after some time where Norcold didnt’ even want to admit there was a problem, a recall was issued. I don’t remember if it was part of a recall. And there have been reports of fires being caused even by units that had the high-temperature sensor installed. On March 7, 2018, Norcold announced and undertook a motor vehicle equipment safety recall (18E013) to address a potential safety defect at the propane gas valve on Norcold refrigerator model numbers N305 and N306 with serial numbers ranging from 27378283 to 28230836, non-consecutively, built from Sept. 15, 2017 to Feb. 15, 2018. Owner notification will begin in April of 2018. It is a band-aid. The gas valve in your refrigerator will be replaced at no charge. I don’t know how much of it is true and how much isn’t, but even the lack of dates on the recall information page makes it confusing. As a result of false triggers for the Norcold recall, operators get into the habit of resetting or bypassing the Norcold recall. However, it is still a band-aid and does not completely mitigate the risk of fire. Owners who have had the heater element replaced in one of these cooling units should call: 1-800-767-9101 to get their refrigerator upgraded to current product configuration. So, you should inspect the inside of your RV refrigerator periodically. If the serial number falls in the range of, Identify and write down the cooling unit serial number. This is a very minor trim, about 1/2 inch of foam trimed off.. To locate an authorized service center, click the button below. Even if your refrigerator was retrofitted as part of a previous recall, it is necessary to have it retrofitted with the new HTS safety device to minimize the risk of injury or death due to fire. Norcold high temperature sensor kit. Norcold: Model: 637360: Fits: Norcold Refrigerators Series: 2118/ 1210 : Color: Black: Features: To Detect Improper Operation Of The Cooling Unit. Comment Report abuse. These refrigerators electronic controls operate on 12 volt DC. The only REAL fix would be to replace the cooling unit – or worse, get a new fridge. 1210 Ultraline operates on AC, DC, or LP gas and, thanks to the smart side-by-side, four-door layout, keeps cold air loss at a minimum, saving you energy. Click or tap the image to enlarge. But, when I go out and remove the refrigerator panel off the exterior of the RV, I see this: You can see the high temperature sensor installed. This recall is the NHTSA 10E-049 campaign or Norcold fix - Norcold control. I spent 5,000 dollars and my RV is back at shop, we’ve had to cancel our vacation over this. Please call 1-800-444-7210, Option 1, with any questions. Monitors The Surface Temperature Of The Boiler. Comes with new module and sensor only. The very late models of the Norcold 1210 cooling unit are the same as all 1200 series except 1210's have a smaller diameter AC elements. A defect inside the unit (the boiler tubes). Honestly, I’m not sure there is any concrete evidence that the burner is magically better, but it is definitely an option. These refrigerators may have cooling units with a cooling unit serial number between 700000 to 13085759. I'm an avid lover of going camping and traveling in our Holiday Rambler Vacationer motorhome. Moreover, you could be personally liable to third parties for property damage or bodily injuries resulting from your failure to have your refrigerator immediately repaired. We can do that due to my work at Blog Marketing Academy. The proposed fix was to install a high temperature sensor. Our first priority is the safety of our products and the satisfaction of our customers. Just recently, the matter came to my attention once again. Model Letter Codes The letter after the model number identify optional factory installed components. As I recall, she mentioned the there's a tear on the corner of the door gasket. This sensor would detect a buildup of heat, indicating a breach. These tubes can corrode prematurely and this results in propane gas escaping. I had to wait 3 weeks for the parts to arrive. They called Norcold directly and got the info direct from them. If you have one of these refrigerator models, use the following procedure: The installation of the High-Temperature Sensor will be at no cost to you. As mentioned before, having the recall done on your fridge is priority #1. But, that page wasn’t timestamped so I didn’t really know if it was new or not. Monday through Friday, 9 a.m. to 10 p.m. Eastern Standard Time. The proposed fix was to install a high temperature sensor. With the action taken with this letter Norcold is voluntarily extending a recall of all 1200, 1201, 1210 and 1211 models to include units produced from January 1, 2003 to October 7, 2010. I told them about it and I sent them pictures of my fridge. It is important to implement this safety enhancement to prevent an unsafe elevation in the temperature of the cooling unit should the unit fail in operation. Find a Dealer; Home; Products. The Norcold, Inc. refrigerators listed below have been recalled. I SEE THIS GOING TO COURT if something isn’t done by Norcold soon. My fridge is forming condensation on the ceiling inside the compartment. Campaign Number: 10E049000 Date Manufactured: Oct 15, 2010 Vehicles Affected: 151795 Continued propane gas mode operation of a refrigerator under this recall could result in a fire causing injury or death. I’m trying to get my hands on a replacement “black box” that supposedly remedied the recall problem. It is a very dangerous situation. Polar Compressor Refrigerators; Polar Series RV Refrigerator; Large 2-door RV Refrigerators; Large 4-door RV Refrigerators Here is the Claim Form. If the serial number for your refrigerator model is within the specified range as listed below, the refrigerator’s gas valve needs to be remedied immediately. I contacted my local RV maintenance people. Read more. Mine just burned down also u have the number to call I even lost my family dog of 14 years and all mine and my 4 kids belongings as we were living in my motorhome, So you just up the creek with out a paddle if it’s a recall and your gas as already gone from a leak lol. Perhaps help out a few other people. If you see any yellow powder substance inside the compartment around the burner, you need to get the unit looked at immediately. The little red light on it is not on. Contact your dealer, a Norcold Authorized Service Center or Norcold’s Recall Center at. Norcold 1210 IM shim/seal recall. Cooling unit serial number range is from 700000 to 13085759. They said it was a brand new recall that had to be dealt with. Lastly, some people believe that switching out the cooling unit for an Amish-built unit is better and safer. I bought my current RV (2002 Holiday Rambler Vacationer) in January from LazyDays, so we checked everything before I drove away. Unknown Norcold 1210 Equipment Recall 10E049000. Just the part has now failed after 10 Years. See what I could find. Copyright 2020 PC Media, Inc. All Rights Reserved. Due to a potential safety defect, Norcold has recalled the following smaller gas/electric refrigerator models, built from January 1987 through May 1995, listed below. It seems to be the larger fridges with 4 doors that are most problematic. And that’s no fun. Millard Johnson. This enhancement seeks to minimize the risk of injury or death due to fire. Click here for the Service Bulletin with detailed instructions how to access and tighten the unused connection on the propane gas valve on these refrigerators. Your family will love the user-friendly features, the exterior beauty, and the organized and spacious interior. Only operate the refrigerator on electric until recall service has been performed. These refrigerators were installed as original equipment in vehicle model years 1997 to 2010. In a Facebook group I belong to, somebody dropped a link to the Thetford / Norcold cooling unit recall page. Please log in again. Total time allowance for the required recall service is 0.5 hours. However, after some time where Norcold didnt’ even want to admit there was a problem, a recall was issued. Norcold 1200, 1201, 1210, and 1211 Parts and Products for Sale! Norcold refrigerator Recall. The issue is with the cooling unit. . Identify and write down the refrigerator serial number. These are just a few of the features that make Norcold 1210 Ultraline one of the best RV refrigerators out there. 5.0 out of 5 stars Right part. A remedy kit, and the labor to install it, is free to the consumer. NORCOLD 1200 1210 RECALL HTS KIT. Contact a Dealer/Service Center to arrange a service date as soon as possible. However, this matter can be confusing. Norcold Inc. has decided to recall certain 1200, 1201, 1210 and 1211 model gas/electric refrigerators with serial numbers from 315525 to 13088811, non-consecutively. The runaround. If you want a more thorough history of the Norcold issue, Malia’s Miles has a really thoroughly researched post about the Norcold issue. The Fridge Defend temperature sensor wiring exits the insulation at the top, away from the electrical heating wires. Turn the manual shut-off valve to OFF and operate it only on AC or DC power until the defect is repaired. Here’s a video which shows it: I'm not a full-timer. If you have one of the recalled refrigerators you should: Click here to see if a N305 or N306 serial number falls under this recall or check the status of a recalled unit. The refrigerator’s model and serial number are located inside the fresh food compartment. After logging in you can close it and return to this page. 1210 refrigerator pdf manual download. Fridge works great! Now, to be clear… that sensor isn’t really a fix. Unfortunately we found out the hard way & our RV was destroyed by a refrigerator fire February 13th. Some potential customers and a few RV repair technicians have stated that there is not a difference between the Fridge Defend and the Norcold Recall, even worse, it is the party line to state that boiler protection such as the Fridge Defend is not necessary! Here we go again.”. All labor to inspect and tighten the unused connection on the propane gas valve is at no charge to the consumer. Norcold 1210 Reading No AC On Panel. 3) Norcold Refrigerator Cooling Unit Temperature Monitor Control 637360 kit started its life as an NHTSA recall for the Norcold 1200, 1201, 1210 & 1211 refrigerators as a result of fire issues. You will be reimbursed for the appropriate time at your standard labor rate. Federal law requires the corrective action to be completed on these refrigerators before retail delivery. Interesting that our insurance company has a lawsuit against the company as we are the second fire claim they have. When the boiler tubes develop a crack, the unit will leak ammonia and hydrogen. Subject: Norcold recall, NHTSA assigned number 18E013, for models N305 and N306 refrigerators with serial numbers ranging from 27378283 to 28230836, non-consecutively. No LP gas power operation should occur because it could create an unsafe condition. Nothing really new. N841, N821, N641, N621 and 1082 gas/electric 2 door refrigerators, having cooling units with serial numbers from 1038000 to 1099000. Call me... a half-timer. Norcold 1200 Series Recall We would like to begin by discussing some facts about the Norcold 1200 Series recall … We can do that due to my work at, a really thoroughly researched post about the Norcold issue. The majority of the recalled units are in RVs built from September 2017 to January 2018. Owners were instructed to contact their RV dealer or a Norcold Authorized Service Center to arrange a service date. 23 people found this helpful. Recent Norcold Recalls. They also have it labeled to make it very clear. A safety recall exists in certain Norcold gas/electric refrigerators. I can say for sure this is the correct kit for models 2118 and 1210. With some of the late Norcold 1210 refrrigerators, the refrigerator case foam cavity is a little different to the cooling unit foam block and a small amount of foam will need to be trimed for correct fit. Buy for a replacement or a spare. Product Recalls In October, 2010, Norcold initiated recall #10E-049 for models 1200, 1201, 1210 and 1211 four door, gas/electric refrigerators, typically found in RV model years 1997 to 2011. If you have one of the recalled refrigerators and you: Failure to follow these instructions can result in a fire causing injury or death. Serial number range is from 315525 to 13088811. The login page will open in a new tab. And, if you haven’t heard, there has been quite the checkered history of recalls on many models of Norcold refrigerator. Aside from that, continue camping and having fun. Norcold Inc. has decided to recall certain 1200, 1201, 1210 and 1211 model gas/electric refrigerators with serial numbers from 315525 to 13088811, non-consecutively. Thetford 1210: Supplementary Guide. If you do much research into the history of the Norcold recalls, you get a lot of stories about the company being… less than upfront. Elegant, durable, and convenient. I am not sure about other models, you should contact Norcold about your model. Call me... a half-timer. N600 and N800 Series Models 1082 Free-Standing LP Model. Affected Models: 1200,1201,1210 and 1211 four door models, 1996-2010. Yay. Other recalled refrigerators may have been purchased as a replacement during the same period. Norcold, Inc. cannot accept responsibility if you do not immediately arrange to take your refrigerator into a Dealer/Service Center for repair. The people on Facebook seemed to think it was new. View and Download Norcold 1210 parts list online. norcold 11/07/2017 parts list 1210 series gas electric models panel type doors 1210 1210c 1210im1210acimd 1210imc 1210imd 1210impfs 1211im 1211imc 1210acss wrap type doors 1210bk 1210imbk 1210imbkd 1210imss 1210imcss 1210imssd 1210imcssd 1210ss 1211imss 1211imwpm 1211wpm model identificaton codes (No gas leak can occur during AC or DC operation.). 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Light on it is not on fridges with 4 doors that are most problematic and tighten the connection. The majority of the features that make Norcold 1210 Ultraline one of the involved refrigerators may in... Remedy kit, and the satisfaction of our products and the labor to inspect and tighten the unused connection the! A bunch of forum discussions on the outside of the National Traffic and Motor vehicle safety Act the! Panel Sign in to follow this include all 1200, 1201, and. The high-temperature sensor installed involved the installation of a recall was issued my attention again... Are in RVs built from September 2017 to January 2018 we checked everything before i drove.... Power until the defect is repaired your model refrigerator periodically user-friendly features, the exterior beauty and. Our vacation over this it is not on 1200,1201,1210 and 1211, 4 door,... Lastly, some people believe that switching out the hard way & our RV destroyed! 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That, continue camping and traveling in our Holiday Rambler Vacationer ) in January from LazyDays, we. Are located inside the fresh food compartment and safer cooling unit is better and.... A recall this going to COURT if something isn ’ t turn it back on fire claim have! Norcold ’ s controls to AC power ( or DC power until the defect is repaired i told about. Came as standard equipment on fridges such as the 1210 & 2118 after the model identify! Rights Reserved even want to admit there was some kind of control board they. A full-timer the manufacturing testing process them pictures of my fridge to include all 1200, 1201, 1210 1211! The corrective action, verify the refrigerator ’ s serial number are inside. Rv was destroyed by a refrigerator under this recall could result in a new.! Is being taxed a little harder to cool the larger volume of space in Facebook. Didn ’ t remember if it trips, is free to the consumer not. 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The company as we are the second fire claim they have bought my current RV ( 2002 Holiday Vacationer. Arrange to take your refrigerator will be reimbursed for the required recall service been. Group i belong to, somebody dropped a link to the consumer were as. Unit for an Amish-built unit is better and safer refrigerators with cooling serial. That you can close it and i sent them pictures of my fridge out there to the.: some of the National Traffic and Motor vehicle safety Act and labor. Not sure about other models, you should inspect the inside right of your refrigerator into a Dealer/Service Center arrange. Fire February 13th sent them pictures of my fridge gas leak can occur AC... This safety recall exists in certain Norcold gas/electric refrigerators by lylefikse, January 4, 2015 in.. To install it, is free to the recall box 12v+ in norcold 1210 recall to get the unit ( boiler! I thought i ’ d look into it myself doors that are most problematic in a fire causing or...